Shipping and Returns
SHIPPING POLICY
We offer shipping Australia wide and internationally to most countries
Postage to the United States is on hold while Australia Post integrates new changes in policy
​
Goods are shipped within 1-2 business days of purchase via Australia Post.
​
Care is taken with packaging so your goods arrive safely.
​
Tracking information is provided by Australia Post to your mobile as soon as the goods are posted.
RETURN & EXCHANGE POLICY
Returns and refunds are guided by Australian Consumer Law.
​
Faulty goods are refunded when photographic evidence and description of the fault is provided via email within 7 days of receipt.
​
Due to the natural ingredients used and our products being handmade there can be slight variations from batch to batch. This is not considered a fault.
​
In addition to Consumer law, if you are not satisfied with your product please let us know via email. We will review and arrange a replacement or store credit on a case-by-case basis.