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Shipping and Returns

SHIPPING POLICY

We offer shipping Australia wide and internationally 

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Goods are shipped within 1-2 business days of purchase via Australia Post.

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Care is taken with packaging so your goods arrive safely. 

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Tracking information is provided by Australia Post to your mobile as soon as the goods are posted.

RETURN & EXCHANGE POLICY

Returns and refunds are guided by Australian Consumer Law.

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Faulty goods are refunded when photographic evidence and description of the fault is provided via email within 7 days of receipt.

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Due to the natural ingredients used and our products being handmade there can be slight variations from batch to batch. This is not considered a fault. 

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In addition to Consumer law, if you are not satisfied with your product please let us know via email. We will review and arrange a replacement or store credit on a case-by-case basis.

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My Urth Logo Holistic Bodycare Organic and Hand made featuring a gold tree of life

Stockists

Wholesale enquiries welcome 

The Organic Spot 

shop 4/6 

Lavelle street Nerang 

Special events  & Workshops 
perfume party, activities for your event 
enquiries welcome 

 

Contact

ruth@myurth.com.au

Mobile: 0416873388

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